Hash-chained evidence vault · deterministic verdicts

Lost parcel? Get a verdict, not a runaround.

Carriers stall, merchants point at customs, and customs points back. Parcel Verdict seals your shipment into a tamper-evident evidence chain, analyses the timeline against carrier liability windows, and tells you exactly who is liable — for lost and damaged parcels, surprise duty bills, and certification holds alike.

4dispute types covered
3deadlines auto-tracked
7dscan gap = carrier liable
$12per full case packet
The problem

Every day of stalling weakens your claim

Disputes are lost to paperwork, not facts. Three patterns kill almost every claim before it starts.

The blame loop

The carrier says "still in transit." The merchant says "contact the carrier." Customs says "talk to the seller." Nobody owns the problem, and every reply takes five business days.

The deadline decay

Damage claims often die at 48 hours without photos. Card disputes under the FCBA have a 60-day window. Carrier trace requests have their own clocks. Miss one and the facts no longer matter.

The paper gap

"It's been stuck in a depot for two weeks" is not evidence. Without a dated timeline and a sealed record, your claim is a story — and stories lose to scan logs every time.

How it works

From tracking number to liable party in three steps

STEP 01

Record the shipment

Enter the carrier, tracking number, route, declared value, and what went wrong — lost, damaged, surprise tariff, or a certification hold. Every record is sealed into a hash-chained evidence vault with an anchor hash you can cite later.

STEP 02

Get the verdict

The rule engine reads your timeline: no scan movement for seven days puts the carrier on the hook; a 48-hour damage report with photos is a strong claim; advertised DDP duties are the merchant's problem. VerdictAI double-checks with AI analysis.

STEP 03

Open a case packet

One click assembles your shipment evidence and verdict into a platform case — narrative, evidence chain, and deadlines — ready to attach to a carrier claim, a merchant demand, or a card dispute.

Features

Four dispute types, one evidence chain

Lost parcels

Scan-gap analysis turns "it's still in transit, be patient" into a dated liability argument. Strength graded weak / moderate / strong from your own timeline events.

Damage claims

Know before you file: reporting inside the 48-hour window with photos makes the claim strong; waiting a week makes it weak. The verdict tells you which one you have.

Tariff disputes

Billed duties on a "DDP — duties included" checkout? The verdict assigns liability to the merchant and drafts the reimbursement demand, with the duty amount extracted from your description.

Certification holds

Goods stuck at customs for a missing CE or FCC certificate are the seller's problem, not yours. The verdict builds the not-as-described refund argument before the hold deadline passes.

Evidence & security

Built so a stranger at a claims desk believes you

Pricing

Free verdict preview. $12 when you need the full packet.

The rule-engine verdict is free forever — you'll always know who is liable. Pay when you want the AI analysis, the case packet, and the deadlines that make the claim stick.

Free · Verdict Preview

$0
forever
Unlimited shipment records
Deterministic liability verdicts
Strength grade + next steps
Hash-chained evidence anchoring
Start free

Pro · Full Packet

Most claims
$12 per case
one-time, per dispute
Everything in Verdict Preview
VerdictAI analysis with dated deadlines
Platform case packet with evidence chain
Ready for carrier, merchant, or card dispute
Open a packet

Running a store? Merchant — unlimited cases, a tariff & certification dispute queue and bulk intake — is $39/mo inside the app.

FAQ

Questions people ask while refreshing the tracking page

Which disputes do you cover?

Four issue types: lost parcels (scan-gap analysis against carrier liability windows), damaged goods (reporting speed and photographic evidence), tariff disputes (DDP and de-minimis analysis of duty bills), and certification holds (missing CE/FCC documentation treated as not-as-described). Every verdict names the responsible party and grades the strength of your claim.

Is the verdict legally binding?

No — it is a structured, evidence-based assessment designed to be attached to a real claim. The hash-chained evidence record and the dated timeline give your carrier claim, merchant demand, or card dispute a factual backbone, but the final decision always rests with the carrier, merchant, payment network, or a court.

What happens when the AI gateway is busy?

Every AI verdict has a deterministic fallback built on the same rule engine that powers the free preview. If the gateway is unreachable you still get a complete verdict — responsible party, strength, claim amount, summary, and next steps — and the response reports mode fallback so you always know which engine answered.

Do you contact the carrier for me?

No. Parcel Verdict produces the verdict, the deadlines, and a platform case packet you can attach to your own claim. Filing with the carrier, the merchant, or your card issuer stays in your hands — with considerably better paperwork than "it's been stuck in a depot for two weeks."

Start now

Every day of stalling weakens your claim.

Record the shipment — the verdict does the arguing.

Open the app