Deterministic verdicts · sealed evidence · real deadlines

Lost parcel? Get a verdict, not a runaround.

Carriers stall. Merchants point at customs. Customs points back. Parcel Verdict seals your shipment into a hash-chained evidence vault, reads the timeline against carrier liability windows, and names the party that's liable.

4dispute types
3deadlines dated
≥7dscan gap = liable
$0verdict preview
Issued · rules v1
Case Nº PV-2026-04821 Parcel Verdict Docket
You v. UPS · 1Z999AA10123456784
Carrier liable.
strong claim $248.00 responsible: carrier

No scan movement for 9 days against a 7-day liability threshold — the carrier owes the declared value.

21-day formal claim 60-day FCBA dispute
EXHIBIT A Tracking timeline — the gap the carrier can't explain away
Scan gap — 9 days, no movement
09-01 09:00Label created — DDP advertised at checkout
09-01 18:30Origin scan — Berlin, DE
09-02 04:12Last scan — Frankfurt hub, then silence
09-11 10:44Sealed to vault — claim clock started
EXHIBIT 01 — The runaround

Claims die to paperwork, not facts.

Three process failures kill almost every dispute before it starts.

The blame loop

The carrier says "still in transit." The merchant says "contact the carrier." Customs says "talk to the seller." Every reply costs about five business days — and nobody owns the problem.

CARRIERMERCHANTCUSTOMSCARRIER

The deadline decay

Damage claims often die at 48 hours without photos. Carrier formal claims close around 21 days. Card disputes under the FCBA allow 60 days from the statement. Miss one window and the facts stop mattering.

The paper gap

"It's been stuck in a depot for two weeks" is a story, not evidence. Without a dated timeline and a sealed record, stories lose to scan logs every time.

EXHIBIT 02 — The verdict

Four issue types. Four logics. One ruling.

The rule engine weighs the same evidence a claims desk weighs — thresholds, not vibes. Select an issue type in the docket above and watch the ruling change.

IssueEvidence weighedLiability readsWindow that matters
lostScan-gap days on the tracking timelinestrong ≥7d gap · moderate ≥3d — carrier is responsible21-day formal claim
damagedReport speed and photo evidenceReported within 48h with photos grades strongest — carrier, or pending if late48-hour damage report
tariffDDP advertisement vs de-minimis thresholdDDP advertised at checkout → the duty bill is the merchant's, not yours60-day FCBA dispute
certificationMissing CE/FCC documentationA certification hold for missing docs reads as not-as-described — seller responsible60-day FCBA dispute

Same input → same verdict, always. An AI re-analysis sits on top when the gateway is free — and every answer is mode-labeled ai or fallback, so you always know which engine spoke.

EXHIBIT 03 — The deadlines

Windows expire silently.

Three clocks run on every dispute. The first one is 3% the length of the last — and it's the one carriers enforce hardest.

Damage reportphotos required — the verdict grades your speed
48h
Formal carrier claimwritten reimbursement claim with receipts
21d
FCBA card dispute15 U.S.C. §1666 — from the statement date
60d

Every verdict dates all three clocks from your own timeline events — not from today, not from when you found the problem.

EXHIBIT 04 — The evidence

Sealed before it's written.

Every intake is anchored to the platform's append-only, hash-chained vault before anything is written locally — so the record provably exists before the dispute escalates.

intake received evidence_add · kind=shipment · sha256:9f2c41ab…e1a0 local row written

Vault outage → a clean 502, never a half-written row. Append-only and hash-chained: nothing is ever hard-deleted, and the anchor hash travels with your packet so anyone can verify the record was sealed when you say it was.

Sealed to vault

EXHIBIT 05 — The case packet

Paperwork a claims desk believes.

One click binds the shipment's vault evidence id and an auto-written narrative into a platform case. Open the dossier.

CASE PACKET · PV-2026-04821 Lost parcel — UPS 1Z999AA10123456784 $12 · one-time

The packet contains

  • Liability verdict — responsible party, strength, claim amount
  • Deadlines dated from your timeline events (48h · 21d · 60d)
  • Auto-written narrative citing the scan gap
  • Vault evidence ids — the hash chain, attached

Ready to attach to

  • A carrier formal claim or trace request
  • A merchant demand (DDP or certification disputes)
  • A card-dispute reason code — "services not received" or "not as described"

Verdicts assess evidence — they never promise outcomes. The final decision rests with the carrier, merchant, payment network, or a court; your job is to hand them dated facts.

EXHIBIT 06 — Pricing

Know who's liable for free. Pay when you file.

The rule-engine verdict is free forever — unlimited shipments, unlimited verdicts. You pay once, when you want the AI analysis, the dated deadlines, and the case packet that makes the claim stick.

Verdict Preview

For checking where you stand.
$0 forever
unlimited shipments & verdicts
Deterministic rule verdicts
Hash-chained evidence anchoring
Responsible party, strength, next steps
Get your verdict

Full Packet

For individuals fighting one dispute.
$12 per case
one-time, per dispute
VerdictAI analysis, mode-labeled
Deadlines dated from your timeline
Case packet with the evidence chain attached
Ready for carrier, merchant, or card dispute
Open a packet

Merchant

For frequent filers and small stores.
$39 / month
unlimited cases
Everything in Full Packet
Tariff & certification dispute queue
Bulk intake across carriers
Cross-module intake from VerifiedMarket disputes
Start in the app
COURT RECORD — FAQ

Asked while refreshing the tracking page

Is the verdict legally binding?

No — it's a structured, evidence-based assessment built to attach to a real claim. The final decision rests with the carrier, merchant, payment network, or a court. Your job is to hand them facts with dates and hashes; the packet does that.

Which disputes do you cover?

Four issue types: lost parcels (scan-gap analysis), damaged goods (reporting speed plus photos), tariff bills on DDP-advertised checkouts, and certification holds (missing CE/FCC docs treated as not-as-described). Every verdict names the responsible party and grades your claim.

What happens when the AI gateway is busy?

Every AI verdict has a deterministic fallback built on the same rule engine as the free preview. You still get the responsible party, strength, claim amount, summary, and next steps — and the response reports mode fallback so you know which engine answered.

Do you contact the carrier for me?

No. Filing stays in your hands. Parcel Verdict produces the verdict, the deadlines, and a platform case packet you attach to your own claim — considerably better paperwork than "it's been stuck in a depot for two weeks."

Free preview

Know where you stand.

Every day of stalling weakens your claim. Record the shipment — the verdict does the arguing.

Get your verdict